Volunteers - Find Them, Keep Them, Back Them
Find Them
Keep Them
Back Them
Review Training Needs
Clubs can identify if and when further training is needed by continually reviewing the skills and knowledge of its new and current volunteers.
Volunteer Training Review
- The following questions will help clubs identify if their volunteers need (further) training or support:
- What training has the volunteer undertaken to date?
- Have the qualifications, skills and knowledge gained by the volunteer allowed him/her to be more effective in their role? (This can be determined by observation, questioning and reviewing their role description.)
- Was the training suitable? If the training did not fix the gap, why not? Was the training too simple or too complex? Perhaps a different delivery method would have been best.
- Would the volunteer recommend the training to others? Keep records of this feedback for future reference.
- Has the volunteer’s role changed significantly?
- Do the training requirements of the role need to be re-assessed? Ongoing review is important for determining what the job entails and whether the training is meeting the needs of the role.
- Is the volunteer enjoying his/her role and do they feel valued?
- Does the training (or the qualifications) require an annual revision or update (i.e. coaching updates, senior first aid, sports trainers, etc)?
- Would the volunteer benefit from a mentor?
- Are there any budgetary concerns that need addressing?
Volunteer Training Plan
After determining the training needed by each new and current volunteer using a Volunteer Training Review, clubs should document their training plans. Completing a Volunteer Training Plan will help clubs summarise and maintain details relevant to the role (e.g. contact details, the training required/undertaken, the training provider, the date of the training and costs).
