Review Training Needs
Clubs can identify if and when further training is needed by continually reviewing the skills and knowledge of its new and current volunteers.
Volunteer Training Review
- The following questions will help clubs identify if their volunteers need (further) training or support:
- What training has the volunteer undertaken to date?
- Have the qualifications, skills and knowledge gained by the volunteer allowed him/her to be more effective in their role? (This can be determined by observation, questioning and reviewing their role description.)
- Was the training suitable? If the training did not fix the gap, why not? Was the training too simple or too complex? Perhaps a different delivery method would have been best.
- Would the volunteer recommend the training to others? Keep records of this feedback for future reference.
- Has the volunteer’s role changed significantly?
- Do the training requirements of the role need to be re-assessed? Ongoing review is important for determining what the job entails and whether the training is meeting the needs of the role.
- Is the volunteer enjoying his/her role and do they feel valued?
- Does the training (or the qualifications) require an annual revision or update (i.e. coaching updates, senior first aid, sports trainers, etc)?
- Would the volunteer benefit from a mentor?
- Are there any budgetary concerns that need addressing?
Volunteer Training Plan
After determining the training needed by each new and current volunteer using a Volunteer Training Review, clubs should document their training plans. Completing a Volunteer Training Plan will help clubs summarise and maintain details relevant to the role (e.g. contact details, the training required/undertaken, the training provider, the date of the training and costs).